Rogphine 5g with no gps signal.

KenzozukKenzozuk Level 1
edited December 2021 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name:ROG Phone 5 ZS673KS
  2. Firmware Version:18.0830.2101.86
  3. Rooted or not: Não
  4. Frequency of Occurrence:The gps signal got bad in october so apps that require gps don't work properly.
  5. Google maps,Waze.

I did the test on two different devices with the gps status app and my rogphone 5 recognized 15 satellites and my wife's 30 being connected with 8 satellites as the rogphone5 can't connect with any as in the images both in the same place and the same connection of internet, problem started a month ago and I have this since launch.

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Comments

  • I've already performed all the memory and apps cleaning as it didn't resolve, I did the system restore and it still didn't.

  • View the last post in this thread

    https://zentalk.asus.com/en/discussion/comment/181406#Comment_181406

    tried to remind you if you wouldn't have denied location permission in an app or your profile, like google, google map, covid-19

    Also tried if your wife does not have the same telephone operator with her SIM card and also in Wifi

    Compare all location settings between the two phones

    If nothing works, there is only one material cause left, so the service center

This discussion has been closed.