ZenBook Pro Keyboard not functioning properly.

TitanZenTitanZen Level 1
edited December 2021 in ZenBook
  1. System: Win 10
  2. Battery or AC:
  3. Model: UX581G
  4. Frequency of occurrence: Constantly as of recent within 1 month time frame.
  5. Reset OS: + 6Mo & WD Black SSD Swap
  6. Screenshot or video:

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Been noticing that my keyboard has not been responding like it should. Some keys do not register and have to press them a few times some keys register 2 or 3 times at the stroke as I type or the key functions again. Keys are typically letter e,g,h,o,c & _ and other random keys.


Anyone experience anything with their keyboards.

Comments

  • Hi there,

    Can you check if there is any specific update or modification before the issue occurred?

    You can check in the Windows update history.

    Also, if you have an external keyboard, please plug in and check if it is working well.

    Thank you.

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