Proximity sensor stopped working after update to 18.1220.2111.160

ipovarenkinipovarenkin Level 1
edited January 5 in ROG Phone 5
  1. Model Name: 5s pro
  2. Firmware Version: 18.1220.2111.160
  3. Rooted or not: no
  4. Frequency of Occurrence: permanent

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Proximity sensor stopped working after an update to ww_18.1220.2111.160

Screen goes black right after call (cell, WhatsApp, FB, etc), screen gestures doesn't work anymore, etc.

Comments

  • Today i've got an OTA update to ww_18.1220.2111.164

    Nothing changed with proximity sensor:(

    DevCheck shows that the sensor is alive. It starts showing 0cm distance when I put my finger over the sensor.


    Is there a chance to get any support from ASUS here?

    Online chat doesn't work inside MyASUS app. Only Zentalk works on the phone...

This discussion has been closed.