ROG 5 is getting turned off automatically every now and then

My 3 months old ROG 5 now started shutting down automatically since last two days. It just freezes on random usage and just gets turned off and is stuck in boot logo. I'm having to force shutdown from boot logo screen using volume down + power key like four or five times to bring it back on.

This is definitely not good for just a three months old mobile. Please let me know what would fix this. Is this a Software issue or needs hardware fix?

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Comments

  • That's what happen to me too

    Do you install any third party app?

  • No third party apps outside of playstore. It just started to happen out of nothing. Any idea how to get this solved?

  • Hi Syedddda

    Apology for the experience. For now, request you to please visit the service center. Please share the RMA via PM if you have any issues during service or any issues confirm via PM as well.

    Thanks.

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