No NumPad on UX425EA-KI462T

mirfaraz1408mirfaraz1408 Level 1
edited January 5 in ZenBook
  1. System: Windows 10
  2. Battery or AC: Both
  3. Model: UX425EA-KI462T
  4. Frequency of occurrence: Permanent
  5. Reset OS: No
  6. Screenshot or video: Photo attached


Detailed description:

I recently purchased a Zenbook 14 (UX425EA-KI462T) and found that there is no NumPad button on the touchpad. I'm quite surprised and clueless, since all the photos I saw of this product have the numpad.

Please advise. Thanks!


  • Hi there,

    I'm sorry that Numpad is actually an optional feature of this model.

    So there is one version with numpad, and one without.

    Thank you.

  • Hi there,

    I'm just a passer by who recently bought the same laptop online and just wanted to share my disappointment that this model did not have a pad touch pad, and also did not have the accessories (sleeve, usb -> ethernet, usb -> 3.5mm audio jack) in the packaging. It's really sad that even the tech specs page listed the accessories as included in the box but they were not included when the laptop arrived.

    I wish they were clearer in the marketing that there are two different sub models because all the promotional videos of UX425EA unboxing online has the keypad version and says that it comes with the 3 accessories and that set some expectation when I bought the laptop.

  • Hi there,

    Please kindly check your PM.

    I would like to know more detail about your laptop.

    Thank you.

This discussion has been closed.