Dead Issues And Can We Upgrade Rog 5 To 5s ?

randiahmrandiahm Level 1
edited December 2021 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: ROG PHONE 5
  2. Firmware Version: 18.0840.2109.188
  3. Rooted or not: Of Course Not
  4. Frequency of Occurrence: Often
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Sometimes When I Play Games There Is Dead Issues, Temp Is Just 39° The Battery Is Just 30% I Just Bought This Last Month And Have This Issues Can We Have An Solution For This ? I Dont Want To Have Any More Issues For The Price That I Think Will Have Great Performance

My English Is Bad, Sorry Guys


  • Hi @randiahm

    Does this happen only while gaming? Is it with an specific game on just any game?

    I also notice you are running on an old firmware, try updating to current version 18.0840.2111.196

    For that just go to System updates” in [Settings]

    Let me know if your issue still remains after updating ;)

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