EARPIECE SPEAKER PROBLEM - DONT HAVE ANY SOUND

Please tell us some basic information before asking for help:

  1. Model Name: ASUS Zenfone 8 flip
  2. Rooted or not: Non rooted
  3. Frequency of Occurrence: After minor update

hi, i had an issue with my phone. bought 1 month ago. my dual stereo not working as usual. only bottom speaker sound. but in terrible way. like cheap speaker.

after i restart my phone, earpiece speaker and bottom speaker sound good only few second. and turn silent again . and bottom speaker sound very bad..

what should i do? should i reset factory setting this phone?

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