Zenfone 6 not booting

DebashishDebashish Level 1
edited December 2021 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name: Asus 6Z
  2. Firmware Version: WW_18.0610.2106.156
  3. Rooted or not: Not rooted
  4. Frequency of Occurrence: Frequent
  5. APP Name & APP Version (If your issue relates to the app):


I purchased the phone through Flipkart on June 7, 2020. It worked fine for a couple of months. After a software update, it rebooted numerous times and then completely stopped booting.

On calling the Asus Service Centre number - 18002090365 On giving the phone to a ASUS service centre in my city, the service centre told me that it is a motherboard issue.

Looking at the posts in this forum, it turns out I am not the only one reporting such symptoms having this issue.

Is this is a bug in the software update while trying to install a new firmware which is creating dead phones?


This discussion has been closed.