Screen Mirroring system crash whether wired or wireless

mikebatmanmikebatman Level 1
edited December 2021 in ROG Phone 5

  1. Model Name:ROG Phone 5
  2. Firmware Version: Android 11
  3. Rooted or not: not
  4. Frequency of Occurrence: multiple times a day
  5. APP Name & APP Version (If your issue relates to the app):IMS External Display Control Service

So I work from home and connect my phone to a monitor. It will play games and everything at 60hz then I'll hear a buzz sound and the whole phone crashes. The screen goes black and it takes 30 seconds to turn it back on.

I have tried clearing cache of the display Control Service app. I've tried resetting the phone, I have done factory resets. I tried changing the refresh rate to 60 hz and turning off auto rotate. The problem happens when I'm connected to an hdmi adapter or using cast with a wireless display.


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