Will the data from old ROG 5 motherboard be erased before replacing with New Motherboard

anirudh2885anirudh2885 Level 1
edited January 4 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone 5
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


My ROG Phone 5 suddenly died after a full recharge, does not turn on or even charge. When I submitted the device to the service center they said they will have to replace the motherboard. I asked what happens to the old motherboard, they replied it will be sent back to ASUS.

My question is will the data on the old motherboard be erased before it's sent to ASUS?

There is lot of personal information, photos, documents etc. stored in the storage, if not erased then it is an invasion of privacy. How to check/verify if they have really erased data from the old motherboard ?

Also won,t the IMEI change if motherboard is replaced ?



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