AppLock issue in 5z

kaizukaizu Level 2
edited September 2020 in Fan Chat

Worse case in 5z

Many time (8/10) fingerprint does not work at all to unlock the app. Most of the time it does scrolling work on the app lock page.

But sometimes both face unlock and fingerprint does not work. It is very irritating when u have to manually unlock with pattern.

It shows camera is locked And sometimes it also does not show when face unlock does not work inspite of not covering the front camera .

Sometimes app gets unlocked but the notification of the app lock does not vanish. A thread for this is already been published and @CH_ASUS u have also replied on it but reminding u for the same .

Basically there is major problem in ur default app lock and I don't use 3 party apps.

Screen shot has been provided .

Second one is the notification one which u have already seen@CH_ASUS

First one is one where fingerprint does scrolling work and face unlock does not work

Fix this asap ,it is very irritating .

Does any 5z user facing this issue??


  • kaizukaizu Level 2

    Pls reply @CH_ASUS

  • From your screenshots, I can't really see what is happening.

    However, from your description I take it that it just wont unlock the app?



  • kaizukaizu Level 2


    Yes u are right it is not unlocking the app

    Pls forward this to ur developer team with screen shot.They will understand

  • CH_ASUSCH_ASUS admin
    edited May 2019
    Which firmware are you running on 5Z?
    Our engineers previously identified a bug related to this and subsequently also addressed it with an update


This discussion has been closed.