Does my Zenbook 13.3 U3100 (UX331UA) have tpm?

  1. System: CPU: Intel i5-8250u, 8GBs RAM, 256GB SSD, Windows 10 Home - Bios UX331UA.309
  2. Battery or AC:
  3. Model: ASUS Zenbook 13.3 U3100 (UX331UA)
  4. Frequency of occurrence:
  5. Reset OS: No
  6. Screenshot or video:

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Detailed description: I'd like to upgrade to Windows 11, but the update said that my computer doesn't have TPM2.0.

I've checked the bios and there are no options for TPM. The intel AES-NI is enabled, and so is VT-d. When I run tpm.msc, it says that the computer doesn't have it or it's not turned on. It seems to me that the hardware just doesn't have TPM. Is this correct?

Tagged:

Comments

  • Hi there,

    Please refer to below list

    If your model is on the list, please wait for the Win11 update to be released to you.

    Or you can update manually from Microsoft website.

    Thank you.

  • I guess my main concern is that even though dxdiag tells me that the system model is listed as UX331UA and that is one of the laptops that will be getting Windows 11 according to the list you provided, my laptop is labeled as U3100. So is it the same machine and does it have TPM2.0?

    ------------------

    System Information

    ------------------

       Time of this report: 11/12/2021, 16:15:25

           Machine name: ASUS-ZENBOOK

            Machine Id: removed

         Operating System: Windows 10 Home 64-bit (10.0, Build 19043) (19041.vb_release.191206-1406)

             Language: English (Regional Setting: English)

       System Manufacturer: ASUSTeK COMPUTER INC.

           System Model: UX331UA

               BIOS: UX331UA.309 (type: UEFI)

            Processor: Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz (8 CPUs), ~1.8GHz

              Memory: 8192MB RAM

       Available OS Memory: 8048MB RAM

            Page File: 7573MB used, 11739MB available

           Windows Dir: C:\WINDOWS

         DirectX Version: DirectX 12

       DX Setup Parameters: Not found

         User DPI Setting: 144 DPI (150 percent)

        System DPI Setting: 144 DPI (150 percent)

         DWM DPI Scaling: UnKnown

             Miracast: Available, with HDCP

    Microsoft Graphics Hybrid: Not Supported

     DirectX Database Version: 1.0.8

          DxDiag Version: 10.00.19041.0928 64bit Unicode



  • Hi there,

    You don't need to adjust in BIOS.

    When you are updating, you will go through PC health checking and after you pass it, it means the laptop has turned on TPM2.0.

    Thank you.

  • I get what you're saying Blake_ASUS, but I don't pass the Windows PC Health Check and the updates area says that this computer is not eligible to get the Windows 11 update.


    I just want to know if this laptop has TPM 2.0

  • Hi there,

    If so, I would suggest you to wait until Microsoft rollout the update to you.

    I will ask related department to see if there is more information.

    Thank you.

  • Hi there,

    There will be a new BIOS for you model coming out soon.

    I will keep you updated.

    Thank you.

  • Thank you Blake_ASUS. I will keep a lookout for it.

  • Hi there,

    Please update BIOS 314 from below website

    Thank you.

  • PepChilPepChil Level 1

    Thank you, I'll update and let you know the status.

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