Bluetooth device disconnect frequently

SwaggiePSwaggieP Level 1
edited December 2021 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name:ROG 5
  2. Firmware Version: latest
  3. Rooted or not:no
  4. Frequency of Occurrence: always
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


Hi all, does anyone experienced your smart watch or etc.. keep on disconnecting randomly? And then they connect back again. And then connect again


  • Hi @SwaggieP

    1.You can try to reset your Network, for that go to:

    Settings>System>Reset options>Reset Wi-Fi, mobile & Bluetooth

    2.If still you encountered the same issue after trying previous steps then you can try to "Factory Reset" your device.

    Settings>System>Reset options>Erase all data(factory reset)

    *Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.

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