Bluetooth device disconnect frequently

Please tell us some basic information before asking for help:

  1. Model Name:ROG 5
  2. Firmware Version: latest
  3. Rooted or not:no
  4. Frequency of Occurrence: always
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hi all, does anyone experienced your smart watch or etc.. keep on disconnecting randomly? And then they connect back again. And then connect again

Comments

  • Hi @SwaggieP

    1.You can try to reset your Network, for that go to:

    Settings>System>Reset options>Reset Wi-Fi, mobile & Bluetooth

    2.If still you encountered the same issue after trying previous steps then you can try to "Factory Reset" your device.

    Settings>System>Reset options>Erase all data(factory reset)

    *Please note that once the Factory Reset is completed, all data, apps, settings and personal information will be deleted.

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