Rog 3 earphones not connecting

929vijay929vijay Level 1
edited January 11 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: Rog 3
  2. Firmware Version: 11
  3. Rooted or not: not
  4. Frequency of Occurrence: always.

Middle jack headphones not connecting just showing connected device vis usb.

Hardrest-factory reset didn't solve the problem, changed the Rog earphone and tried other earphones but didn't connect, changed the c-type connector but didn't work.

Bottom jack connecting but headphones mic sound is not clear, there is always some noise/disturbance.

And when the bottom earphones jack move a little lose there is some uncomfortable sound and the screen is freezing untill I unplug and plugin again this happens when I'm playing bgmi Indian version of pubg.

Comments

  • Hi @929vijay,

    1.Make sure you are on the latest update.

    2.Kindly check on SMMI test 

    Go to Calculator=>type " .12345+= " you will enter SMMI test

    If a hardware issue is found and if your issue persist, please visit your nearest ASUS service center.

This discussion has been closed.