ROG Cetra II type C

hassantariqkhanhassantariqkhan Level 1
edited January 12 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name: Asus_I003DD
  2. Firmware Version:
  3. Rooted or not: not rooted
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hi, I have bought ROG cetra II Type C for my ROG 3 phone, unfortunately my device is not recognizing the cetra II, I have tried on both USB-C ports but it doesn't work. Although when I connect my cetra II, the lights on both earbuds turns on but there is no sound.


Is it related to my software version ?

I have tencent edition of ROG 3.


Please help.


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