Asus Zenbook UM425 Plugged In Not Charging

magn0l1axxmagn0l1axx Level 1
edited January 10 in ZenBook
  1. System: Windows 11
  2. Battery or AC: AC
  3. Model: UM425
  4. Frequency of occurrence: Today for the first time
  5. Reset OS: Not sure how
  6. Screenshot or video: No


Detailed description:Hello! I have the exact same issue as per this discussion:

I plugged in my laptop and noticed it was not charging and the lamp next to the charger is blinking. The laptop is working fine when plugged in.

I tried reinstalling the battery driver but it didn't help.

Please assist, the laptop is still in warranty.

MyASUS also identifies a problem with the adaptor.


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