Asus Zenbook UM425 Plugged In Not Charging

  1. System: Windows 11
  2. Battery or AC: AC
  3. Model: UM425
  4. Frequency of occurrence: Today for the first time
  5. Reset OS: Not sure how
  6. Screenshot or video: No

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Detailed description:Hello! I have the exact same issue as per this discussion: https://zentalk.asus.com/en/discussion/35477/zenbook-um425ia-the-battery-wont-charge-and-the-battery-indicator-is-blinking


I plugged in my laptop and noticed it was not charging and the lamp next to the charger is blinking. The laptop is working fine when plugged in.

I tried reinstalling the battery driver but it didn't help.

Please assist, the laptop is still in warranty.


MyASUS also identifies a problem with the adaptor.


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