Software Ramdump Issue

Please tell us some basic information before asking for help:

  1. Model Name: Asus Rog Phone 5
  2. Firmware Version: NA
  3. Rooted or not: NA
  4. Frequency of Occurrence: Can't even use the device, this error occurs every time.
  5. APP Name & APP Version (If your issue relates to the app): NA

I picked up Asus Rog Phone 5, 20 days after from the service center on 30th Nov. I was assured that the device is fully functional and tested after getting the motherboard replaced due to a faulty piece. Now, I am facing a software ramdump issue since yesterday. How to get a refund or get the device replaced?

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