Kunai Gamepad 3 not working in USB mode with my ROG 5.

chriscarus46chriscarus46 Level 1
edited December 2021 in ROG Phone 3

Please tell us some basic information before asking for help:

  1. Model Name:
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • Can someone please help with this problem I'm having with my gamepad.

    I have a brand new rog5 and a brand new kunai Gamepad 3.


    Firmware on gamepad is 3.3.3 on the left stick, and 3.1.0 on the right stick. I also have the most recent update on my rog5. (16gb/256gb global rom.)


    My Bluetooth is working just fine, but my USB connection is not. It is intermittent.


    While playing games, it will suddenly quit working randomly. Sometimes if I switch it up to Bluetooth when it does this, then back it will fix it for a while, but then it does it again.


    Other times I have to completely disassemble both sticks from the phone.


    But the same thing happens. It works for a while and quits. Can someone for God's sake help with this issue, or someone provide a firmware update??

    PLEASE. I spent $2,000 USD on my setup, and that's a LOT of money to have a problem like this.


    Thank you.

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