Zenfone6 usb type-c port stopped working - no charging , no connection to laptop

drilkudrilku Level 1
edited December 2021 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name: CNISAKL ??
  2. Firmware Version:
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.



  • Hi @drilku,

    1. Are you on the latest firmware?
    2. Are you able to charge the device with a different charger?

  • I've been having problems with my charger as well in the last month or so. When I switch the charging brick, it still charges but I've noticed once the brick gets cold, it wont charge. Keeping it in warm places has helped so try that

This discussion has been closed.