Touchpad on Asus Zenbook S UX370U stop working suddenly

lowjolenelowjolene Level 1
edited December 2021 in ZenBook
  1. System: UX370U
  2. Battery or AC: both
  3. Model: Asus Zenbook
  4. Frequency of occurrence: always
  5. Reset OS: Windows 10
  6. Screenshot or video:


Detailed description:the touchpad is not working. even FN + F9 doesn't work.

Device manager doesn't display it at all.

I was using the computer and after restarting from a windows update. the touchpad stopped working. USB mouse and touchscreen works fine.

I tried to disable and re-enable in the Bios but issue still persists.

I tried to reinstall the touchpad driver and experience this error message:

Please help with this problem.


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