Wifi and Hotspot not working, phone turning off and not restarting.

riddhi479riddhi479 Level 1
edited November 2021 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: ROG5
  2. Firmware Version:
  3. Rooted or not: Not Rooted
  4. Frequency of Occurrence: once in a day
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.



  • You won a ticket for the Asus service center :(

    Like scratch games, it gives you the right to a repair, more or less interminable, a change of the phone by a refurbished one, a New one or a refund. One in 6 chance of having the right lot :(

    Sorry, but better to laugh about it than to cry, it is too hopeless and it becomes unacceptable that ASUS does not communicate a recall for this series concerned.

  • Hi riddhi479,

    Apology for the experience. For now, request you to please visit the service center. Please share the RMA via PM if you have any issues during service or any issues confirm via PM as well.


This discussion has been closed.