My ROG 5 just died without any reason

Vivektak9Vivektak9 Level 1
edited November 2021 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: ROG 5
  2. Firmware Version: Latest
  3. Rooted or not: Never
  4. Frequency of Occurrence: First time
  5. APP Name & APP Version (If your issue relates to the app):

I was using my ROG just like any other day and was in meeting with a guy. I was showing home some pictures and then I kept my phone in my pocket. Just after 3 mins I check my phone again and it was bricked.

I remember my battery was more than 50% but it didn't got up.I tried all the steps.

Tried to turn it on.

Tried to putn it in recorvery mode.

Tried to charge from both the ports.

No led light indicator, nothing is coming.

This phone has never been dropped from my hands. It's a scratch less brand new mobile which I purchased 4 months ago. Don't know what to do with this brick now. If it's a hardware issue, how can I be sure that hardware issue won't come again in this phone.

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.




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