My phone imei number is empty and can anybody tell me how to restore my IMEI number ?

paruthielam2paruthielam2 Level 1
edited November 2021 in ZenFone Max Pro Series

My Phone's baseband is showing unknown and IMEI number also empty.

Can anybody tell me how to restore it back ?


  • Hi, kindly help us with the following information to find a solution to your query.

     1. Name of the Asus device you are using.

     2. Firmware version your device is on.

  • Zenfone Maxpro M1

    For firmware version i am attaching the image of it

  • As we can see your device is not updated to the latest version. If you have not received an auto-update message yet, we request you to check for it manually by going to setting->system->system update.

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