Rog 5 volume control and sound fluctuating

Please tell us some basic information before asking for help:

  1. Model Name: ROG 5
  2. Firmware Version:
  3. Rooted or not: NOT
  4. Frequency of Occurrence: ALWAYS
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Hi everyone,


My ROG 5 phone is 2 weeks old and currently I'm very disappointed. Any audio I listen too whether it you tube, Instagram, personal recorded etc. The sound volume seems to self alter from quiet to loud.

When I adjust the volume it increases a little bit and the volume display icon when the volume key is pressed it shows the ring tone icon not the audio icon. If I expand the volume controls and adjust the audio the sound increases as it should.

I've tried turning on and off the mono setting and also using joining the volume controls. Neither helped.

The phone tells me everything is updated.

Ive also restarted the phone run YouTube via chrome and things worked for about 15sec correctly, it then reverted back to ultering the ringtone.

It should be noted that sometimes the video I'm watching pauses when it changes from quality audio to poor.

Any help would be appreciated as I'm on the verge of sending the phone back and going back to a Samsung.


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