on battery glitch

VaishakVaishak Level 1
edited November 25 in Others
  1. System:
  2. Battery or AC:
  3. Model:
  4. Frequency of occurrence:
  5. Reset OS:
  6. Screenshot or video:

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Detailed description: whenever I move my laptop in the slightest it shows on battery and then reverts back to plugged in this is very irritating because I cannot move my laptop because this keeps on reverting back and forth.

Comments

  • edited October 26

    Hi there,

    Which model do you have?

    It is very likely that there is some issue with the hardware, either on the cable, or the power port on the device.

    Please kindly send the device to our service center.

    Thank you.

  • I have this issue too, has it been resolved? I got the mother board changed but 4-5 months later the problem bounced back.

  • Hello Ranjana,

    This is more likely to hardware issue with the power cable or power IO port.

    Please kindly send the device to our service center to check.

    Thank you.

This discussion has been closed.