UX481FL Screenpad plus not working error code 0x00000030

  1. System: Windows 10
  2. Battery or AC: both
  3. Model: UX481FL Zenbook Duo
  4. Frequency of occurrence: all the time
  5. Reset OS:
  6. Screenshot or video:

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Detailed description:

Every time I open my Zenbook Duo and run the Asus ScreenXpert 2.0 Optimizer, that picture attached above always comes out. All the guidelines I've tried from the Asus Support Page but still the same the ScreenPad Plus is not working. Also, I've tried many times resetting and reformating my Zenbook Duo, the same problem exists.

Highly appreciate your help!

Thank you in advance!

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