English Expand for more options.
Announcement Phone Community Laptop Community

Asus rog 5 fingerprint, vibration,air trigger problem after updatedat

ambujambuj Level 1
edited November 2021 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name:Asus rog phone 5
  2. Firmware Version:18.0840.2109.176
  3. Rooted or not: No
  4. Frequency of Occurrence: don't know
  5. APP Name & APP Version (If your issue relates to the app):
    6. In lease help me on this solve this problem Without factory reset or roll back to previous version pls help or i=have to sell this phone ...fing=

Comments

  • ambujambuj Level 1

    Please can any body help me

  • anirudh2885anirudh2885 Level 1

    Go to service Center. Same Issue Happened to me. As per service center the initial batch of models have motherboard issue and it needs to be replaced. It's been a day and I haven't received any information or update, the app said to contact after 48 hours. I will call up tomorrow and ask for update.

  • ARP_ASUSARP_ASUS mod

    Hi ambuj,

    Please try the below:

    1. Run SMMI test to check if there is any hardware issues
    2. Factory reset, this clears any bug which may cause issues
    3. Visit SC if above doesn't work

    How to Enter SMMI_TEST (test hardware)

    Go to Calculator=>type " .12345+= "

    you will be entered to SMMI_TEST

    Kindly visit the nearest service center:

    https://www.asus.com/in/support/service-center/india

This discussion has been closed.