My Asus ROG 5 isn't working , it's fingerprint sensor, air triggers and the first sim slot too....

edited November 2021 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name:ASUS ROG 5
  2. Firmware Version:

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.



  • Hi AKIIRA,

    Make sure you are on the latest software version which is .176 if not, you can check by

    Go to setting => System => About => Software information.

  • Go to service Center. Same Issue Happened to me. As per service center the initial batch of models have motherboard issue and it needs to be replaced. It's been a day and I haven't received any information or update, the MyAsus app said to contact after 48 hours. I will call up tomorrow and ask for update.

  • Same problem here.. Hot to fix it???

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