Need help ! I had this problem from day 1 ! , You guys need to fix this
And the update didn't work , this is a great phone but I don't use it until the mms download shit is fixed ,
I understand that the apn access points are set correctly?
Putting my card in my Xperia and i can receive mms and send , putting it in my Xiaomi mi 11 and it's works . Why doesn't it work on my zenfone 8 ???
@viciousaim Make sure you have the correct APN settings for your operator. These can usually be found on the operator's website, just google 'APN settings + operator'. You can also call them and ask for the correct settings.
Settings -> Network & internet -> Mobile network -> Access Point Names
APN is correct , i have reset the phone like 10 times and nothing works , i use 2 different simcards and it's the same results can't receive or send mms , you guys need to fix this ASAP , I'm living in Sweden
I have the same problem, im using Telenor.
I'm using Telia and tre nothing works
Beacuse i have been able to send mms occasionally but i can as of the latest update not verify my phone number in the google messenger app. It just says "trying to verify" and nothing more.
And as far as APN, i have been in contact with telenor and my APN are correct.
I think Asus need to fix this
I got the exact same problem! Got Telenor also but this issue is only with my ZenFone. Works perfectly on other phones with the same SIM. Got the right APN so not that.
Anyone find a fix for this?
So Telia , tre and Telenor doesn't work on this phone , good work
Did you download the update? Maybe because of the new version setting maybe change? Or did you change any settings of download? Maybe you can fix it by reset of your Setting...
I did reset it like 10 times and didn't work . Have the newest update
Hi everyone I've had my rog for about a month now and I've had the same problem with MMS not downloading. I just fixed mine. I went into settings /network and internet /mobile network /access point names/ optusmms/ and changed the Apn protocol and Apn roaming protocol both from ipv4 to ipv4/ipv6 went up to the ... at the top of the access bar And saved the setting. I have no idea what the Apn settings do but I've just been able to download the MMS messages from the past weeks. Hope this works for you also. Edit.. Its not fixed. Can only send and receive if connected to WiFi not mobile data alone.
Same here, it works like a charm when on wi-fi. As soon i turn it of then i cant send or recive.
A patch for this plz.
I had this exact issue with my ZenFone 7,it drove me nuts trying this and that, again and again and again. I finally gave up and purchased a new Sim card ( I'm on prepaid) and haven't had a problem since. In my case the Sim card somehow was corrupted.
Don't now if this helps anyone but I just wanted to let you guys know.
PS the strange thing is when I put the old Sim card in my wife's Nokia G10 it would work until the last time I tried it and then it simply wouldn't work in either phone so I went shopping for a new Sim card
Thanks for the idea, I am also on pre paid but would be about 5 years old now. the $2 for a new one and get my number ported to that would be worth a try.
My Port from ALDI Took less than an hour and for The$2 au it cost me I'd wished I had tried it earlier. It doesn't mean it's going to work for you but for a couple of bucks it at least gives you something new to try instead of resetting your APN &OS again and again