Face registered but unlock is not working

Hi there I have face unlock issue on rog 5 12gb varient.. it registered face but unlock does not work.. please advise



  • Hi,

    Make sure you are on the latest software version which is .176 if not, you can check by

    Go to setting => System => About => Software information.

    Try deleting and recapturing your face, try with someone else's face and see if it registers and works normally

    Factory reset your phone once and see if this bug is fixed.

Sign In or Register to comment.