Hangs on aod screen after updated to latest firmware

Please tell us some basic information before asking for help:

  1. Model Name: rog phone 5
  2. Firmware Version:
  3. Rooted or not: not
  4. Frequency of Occurrence: one a day
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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My phone start hang on aod screen once a day after updating to latest firmware and also it shows sound of unlock but nothing visible except aod screen after that i have to do hard reset via buttons and it restarts and work fine and it use to do daily once a day

Comments

  • If you turn off AOD, does it still continue to freeze and cause issues?

  • Hi vipul.ddn,

    Kindly confirm:

    1. Is your software version - .176
    2. After turning off AOD does it work normally
    3. Can you try factory reset once and confirm if it works normally
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