Since switching to the Asus Zenfone 8, I no longer see any senders on the lock screen when someone sends me a WhatsApp. It looks like this, see attachment.
I used to be able to see the sender on the lock screen. Is that no longer possible?
Check the following:
Go to Settings> Security &Lock screen> Screen Log (press cogwheel)> Notification on lock screen>
And set to "Show all notification content".
I think you may had it by default in "Show sensitive content only when unlocked".
Thank you very much, it works now :)