WIFI Stopped Working, Its Not EVEN TUrning ON

amit.kr.malasiamit.kr.malasi Level 1
edited November 2021 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: Asus ROG 5
  2. Firmware Version:18.0840.2109.176
  3. Rooted or not: not
  4. Frequency of Occurrence: Every Minute / Every Second
  5. APP Name & APP Version (If your issue relates to the app): After restart WIFI has stopped Working

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


  1. Rebooted the Mobile 2-3 Times
  2. Updated from Last version on 10.01.2021 01:00AM
  3. Switched on Airplane Mode Once for over 6 Minutes, then turned it Back on


  • its dead, get phone repaired.

  • replace your motherboard

  • Hi amit.kr.malasi , 

    Apology for the experience. For now, request you to please visit the service center. Please share the RMA via PM if you have any issues during service or any issues confirm via PM as well.


  • @ARP_ASUS can you plz help with the location of Authorized Service Center

    Have tried visiting 2 as per Maps, from MY Asus , but the Service Center is not at the Location.

    Plz support for this, or if possible for an on-site Visit!

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