Brand new Zenbook 14 UX425EA squeeky and crackly right hinge.

ZT-4afeeb2dZT-4afeeb2d Level 1
edited October 2021 in ZenBook
  1. System: Zenbook 14
  2. Battery or AC: both
  3. Model: UX425EA
  4. Frequency of occurrence: everytime I OPEN the screen, not when I close it
  5. Reset OS: not applicable
  6. Screenshot or video: will do tomorrow if I need. I also have a very sensitive microphone I can use


Detailed description:

Everytime I close the screen, the right hinge makes popping noises and even squeeks a bit. I only got the laptop yesterday from the store. Should I bring it back for replacement?


  • Hi there,

    It's a bit difficult to judge the situation by words. If you have a video would be very helpful.

    Or you can go back to the shop and see if the retailer can help to judge.

    Thank you.

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