No Vibration on Calls and Phone gets locked when we hit the call button.

edited October 2021 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: Rog Phone 5
  2. Firmware Version: 18.0840.2107.151
  3. Rooted or not: Not
  4. Frequency of Occurrence: Everytime
  5. APP Name & APP Version (If your issue relates to the app):

When I get a call phone doesn't vibrates.

When I dial a number and hit the call button, phone gets locked and calling does not take place. I have to restart the phone to call Everytime. I called customer care they told me to factory reset. This helped me just for an hour. Once I installed my apps from playstore, same issue I am facing. Phone is for calling and if I can't do that, whats the use of it? Asus.



  • Hi @REMSON,

    I'll recommend you to perform SMMI test for that:

    Open calculator and type .12345+=

    Then tap on "Single Test" and perform the vibration tests.

    If test fails then you will need to visit your local Asus Service Center.

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