My ROG PHONE 5 Ultimate default camera app is blurry but Google Lens image is ok, how to fix this?

carzed_27carzed_27 Level 1
edited September 25 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: ZS673KS
  2. Firmware Version: I don't know
  3. Rooted or not: NOT
  4. Frequency of Occurrence: ALWAYS
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Best Answers

  • Lord_MessiLord_Messi Level 3
    Accepted Answer

    Try to use gcam and see if it's still blur

  • Accepted Answer

    Hi @carzed_27,

    Please clear the storage of the camera if you haven't done that already and check again.

    I suggest you to also perform an SMMI test

    Calculator> type ".12345+=">SMMI TEST>Single Test>Wide-angled Camera Capture Test/Tele Camera Capture Test/Front Camera Capture Test

    If any of the SMMI tests fails, indicating high possibility of faulty hardware, kindly bring your device to your nearest Local ASUS Service Center for checking your device: https://www.asus.com/support/Service-Center-All-Countries/

Comments

  • I wasn't able to install gcam but tried third party camera app in play store and it works. Guess I'll have to wait till the default camera bug gets fixed. The third party camera works just fine. Thanks for the idea.👍🏻👍🏻👍🏻

  • Hi again @carzed_27,

    The reason why your cameras is blurry is due to your camera only showing ultra wide camera and this camera has a fixed focus, it should also show the secondary camera icon. Try holding the camera icon and press reset, this will not delete your pictures.

    Let me know if your issue persist!

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