IR Camera not working
Processor Intel(R) Core(TM) i7-10510U CPU @ 1.80GHz 2.30 GHz
Installed RAM 16.0 GB (15.8 GB usable)
Device ID 66D05970-6CB2-432A-9262-XXXXXXXXXXXX
Product ID 00325-96673-XXXXXX-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Touch support with 10 touch points
Edition Windows 10 Home
Installed on 10/08/2020
OS build 19043.1237
Experience Windows Feature Experience Pack 120.2212.3530.0
- Battery or AC: Both
- Model: ASUS ZenBook 14 UX434FAC
- Frequency of occurrence: Persistent / Always
- Reset OS: No
- Screenshot or video: No
The facial recognition stopped working on the previous windows update. I have uninstalled camera drivers (both) and uninstalled the bio IR driver. On restart, the camera drivers reinstalled, however, IR did not.
Camera response, before and after the change was very low refresh rate and extremely poor video quality. I have had to resort to an external Logitech camera. I would like my IR facial recognition and login back.
So far, this laptop has been awesome until microsoft messed it up.