Wifi stopped working

Please tell us some basic information before asking for help:

  1. Model Name: rog 5
  2. Firmware Version:18.0840.2107.151
  3. Rooted or not: not
  4. Frequency of Occurrence: wifi stopped working
  5. APP Name & APP Version (If your issue relates to the app): my phone suddenly restarted and after that wifi stopped working

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Comments

  • Sell your Asus and wait until October 21st for the Huawei Mate 50 Pro

  • It's been just two months brought rog 5, till evening all was fine, suddenly it restarted and wifi stopped working. seeing all posts makes me feel hopeless with wifi issue.

  • Hi, 

    Apology for the experience. For now, request you to please visit the service center. Please share the RMA via PM if you have any issues during service or any issues confirm via PM as well.

    Thanks.

  • Hi I visited service center, they checked my phone. According to them it is some hardware issue which need to be replaced, but right now they don't have it and will take almost a month to arrange hardware. without wifi it is difficult to use phone even can't take backup.

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