Motherboard Serial Incorrect message during registration

Jay1Jay1 Level 1
edited November 2021 in Others
  1. System: Window 64bit
  2. Battery or AC: AC
  3. Model: Asus Tuf Gaming B550=plus
  4. Frequency of occurrence: Frequent
  5. Reset OS: yes
  6. Screenshot or video:


Detailed description:Unable to register Motherboard serial number on MyAsus account says "serial number incorrect"


  • attempted to register my motherboard on keep getting error message incorrect serial number motherboard was purchased pre built 1-10-2021 serial obtained using command prompt

  • Hello Jay,

    I will send you PM.

    Please share your serial number with me.

    Thank you.

  • Hello,

    I got the same problem!

    Assembled my system in 2015

    So got a Rampage V Extreme /u3.1 motherboard

    And registration also keeps prompting Serialnumber incorrect!

    Can anyone help?

  • Same problem as above. Unable to register my A87-A motherboard from a custom Velocity computer because of invalid Serial Number.

  • edited October 2021

    Dear both,

    Please check your PM and refer to below link

    Thank you.

This discussion has been closed.