aptX adaptive - quality issues

kr0mkakr0mka Level 2
edited October 2021 in ZenFone 7 Series

Hi, when using aptX adaptive compatible tws, randomly, sometimes after one minute of playback, sometimes longer, the quality starts degrading to the point of ending up with 1 channel mono sound that's heavily compressed.

If I switch codecs to regular aptX, sbc or aac in developer options, the sound is perfectly okay, even at long ranges. Adaptive has issues even at very short distances.

The tws i use here is Moondrop Sparks. I don't have any other iem or phone that is aptx adaptive compatible so can't really check on a different phone.

I've been in contact with moondrop and they have no clue if it's on tws side, as they didn't receive any other reports of something like that happening.

I would be happy to provide any logs if necessary, @Gustav_ASUS - are you the correct person for this?

Best Answer

  • Answer ✓

    @kr0mka Reset your Bluetooth settings and reboot your device. See if that simple trick resolves your issue.

    Settings -> System -> Reset options -> Reset Wi-Fi, mobile & Bluetooth

    If the issue persists I'll send you instructions on how to log your device. Let me know how it goes.


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