Earphones and Headphones not working on ROG 5.

edited October 2021 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: ROG 5
  2. Firmware Version:
  3. Rooted or not: Not rooted
  4. Frequency of Occurrence: No earphones or headphones are working as if the driver file is lost.
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.



  • My Rog 5 phone is not able to detect any kind of earphones or headphones even I tried it to connect through 3.55mm jack and also through the given 2 USB type-c port. Do anyone is having the same trouble or anyone of you know the solution to it. Please help.

  • Hi,

    Please follow the below troubleshooting:

    1.Use a different headset/Use the same with a different phone

    2.Run SMMI Test to check if there is any hardware issue

    How to Enter SMMI_TEST (test hardware)

    Go to Calculator=>type " .12345+= "

    you will be entered to SMMI_TEST

    If a hardware issue is found, please visit the service center. Also, make sure you are on the latest software version.

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