English Expand for more options.
Announcement Phone Community Laptop Community

[ROG3] Fingerprint doesn't work after repair at Asus Service Center

gazala3rubygazala3ruby Level 1
edited October 2021 in ROG Phone 3


  1. Model Name: ROG Phone 3
  2. Firmware Version: WW_Phone-18.0410.2108.158 (latest as of 15/08/2021)
  3. Rooted or not: No
  4. Frequency of Occurrence: Always since repaired from Asus Service Center

I've attached a screen recording of the issue. I'm not able to add fingerprints in the settings.

I see this is a common issue on the forum, see here https://zentalk.asus.com/en/discussion/44220/asus-rog-phone-3-fingerprint-scanner-not-working.

Please let me know if there's a fix. Or can I get a replacement phone, because I already waited one week for the repair to be done.

2021-09-15-18-29-22.mp4


Comments

This discussion has been closed.