ZenScreen Go MB16AHP - Frozen / Power Button Unresponsive

daniel.stennettdaniel.stennett Level 1
edited September 15 in Others
  1. System:
  2. Battery or AC: Battery and AC
  3. Model: ZenScreen MB16AMT
  4. Frequency of occurrence: Suddenly happened today
  5. Reset OS: unresponsive
  6. Screenshot or video: video attached


Detailed description:

The button led is yellow but the button is unresponsive. pressing and holding both buttons does nothing.

The screen is completely unresponsive. connecting USBC or hdmi does not affect it.


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