ROG Phone 5 some functions stopped working

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone 5
  2. Firmware Version: I don't know how to check
  3. Rooted or not: not rooted
  4. Frequency of Occurrence: always
  5. APP Name & APP Version (If your issue relates to the app): not app related

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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My phone fell and it doesn't have any scratches or any exterior damages, the problem is the phone lock, vibration of the phone and the air triggers suddenly stopped working. I tried restarting the phone multiple times but nothing happened.

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