ROG Phone 5 some functions stopped working

KokeyKokey Level 1
edited October 2021 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: ROG Phone 5
  2. Firmware Version: I don't know how to check
  3. Rooted or not: not rooted
  4. Frequency of Occurrence: always
  5. APP Name & APP Version (If your issue relates to the app): not app related

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.


My phone fell and it doesn't have any scratches or any exterior damages, the problem is the phone lock, vibration of the phone and the air triggers suddenly stopped working. I tried restarting the phone multiple times but nothing happened.


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