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Whatsapp audio problem

MoxyMoxy Level 1
edited October 2021 in ROG Phone 5

Please tell us some basic information before asking for help:

  1. Model Name: Rog phone 5
  2. Firmware Version: .151
  3. Rooted or not: no root
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Only on WhatsApp the audio in the capsule is distorted. Only me this problem? I know it's a software problem, when will you release the update to fix it ??

Comments

  • Gustav_ASUSGustav_ASUS mod

    @Moxy Can you share some additional details about your issue? A video recording captured with a secondary device would be ideal.

  • MoxyMoxy Level 1 
    can I send the two different audios here ??


  • Irene2_ASUSIrene2_ASUS mod

    Hi @Moxy ,

    Are you still experiencing this issue?

    If so, the best way for us to understand better your case will be a to add video recorded by second device.

    You can just added here in the threat :)

  • MoxyMoxy Level 1

    I can't send the audio, I solved it at the moment by activating the accessibility setting of the mono audio output. Confirming that it is a software problem to be solved

This discussion has been closed.