I got the phone back from service the next day, and it works again flawlessly. Don't give up hope. You can sell the phone and buy new one elsewhere, but my experience with the service was really good and this phone has no alternate in it's category.
Oh back in my day, anything above 400$ for a phone is premium. 😜 But regardless of how much you paid, it def not worth it for a phone that dies with in half a year of use or worse, a month.
@atoia68 In my opinion, administrators were banned from their superiors <lol>
admittedly, the number of ramdump cases has slowed down. November 8th - nobody new has joined this group.Iin november no one new joined the group. Light at the end of tunnel?
It's been awhile since I've checked this thread and I'm not surprise that this post is still going strong! And of course the mods and Asus are still radio silent lol
Yesterday Marcel Campos (Head of Global Marketing Operations at ASUS) was live on youtube, I asked via superchat if Asus was really aware and working on the ramdump problem... He said yes, and that they were working on updates that correct this problem.
I got a response from the service center, saying that they did not know the exact root cause for the ramdump error. They were told by Asus that it is "caused by mainboard defect after verification", and that they should just replace the mainboard free of charge.
Uhm it is just for PR i guess. I mean they cant deny the issue, and they cant say they are not doing anything about it. Issue has been on going for months, and no update dedicated to the issue. And few months more, we will probably see the zf9 coming in...so why bother. They already made the sale. We should just learn from this, dont buy asus phones.
Comments
Original working phone:
Single: 1122
Multi: 3660
I got the phone back from service the next day, and it works again flawlessly. Don't give up hope. You can sell the phone and buy new one elsewhere, but my experience with the service was really good and this phone has no alternate in it's category.
Oh back in my day, anything above 400$ for a phone is premium. 😜 But regardless of how much you paid, it def not worth it for a phone that dies with in half a year of use or worse, a month.
Back in my day, people paid 400€ for a decent graphics card...
Daniele in my opinion the moderators are not natural persons but an automatic response program
New update !!!! However, the fingerprint is always unreliable ... I find less overheating when watching videos
That was just a year ago. Lol
@atoia68 In my opinion, administrators were banned from their superiors <lol>
admittedly, the number of ramdump cases has slowed down. November 8th - nobody new has joined this group.Iin november no one new joined the group. Light at the end of tunnel?
It's been awhile since I've checked this thread and I'm not surprise that this post is still going strong! And of course the mods and Asus are still radio silent lol
I just want to say kudos to the person who publish this article https://www.gizmochina.com/2021/10/28/asus-zenfone-8-rog-phone-5-getting-bricked-due-to-ramdump-error/, finally this issue is getting some publicity rather than it being limited to this forum where the mods clearly don't give an F about us anymore.
congrats man! must have feel great to have the weight off your shoulders trying to deal with Asus haha.
I'm considering pixel 6 but is waiting a few more months if people will report any bugs/issues or might wait for oneplus10 to come out.
Yes I'm free. I do keep an eye on this thread, but I'm done with Asus.
Yesterday Marcel Campos (Head of Global Marketing Operations at ASUS) was live on youtube, I asked via superchat if Asus was really aware and working on the ramdump problem... He said yes, and that they were working on updates that correct this problem.
Will an update really be able to solve it?
I got a response from the service center, saying that they did not know the exact root cause for the ramdump error. They were told by Asus that it is "caused by mainboard defect after verification", and that they should just replace the mainboard free of charge.
I've got my phone today.
1. They change the motherboard.
2. Low heat development noticeable.
Or maybe people learned about this issue and stopped buying this shit of a product. Yey for us?
Uhm it is just for PR i guess. I mean they cant deny the issue, and they cant say they are not doing anything about it. Issue has been on going for months, and no update dedicated to the issue. And few months more, we will probably see the zf9 coming in...so why bother. They already made the sale. We should just learn from this, dont buy asus phones.
I don't think so, because the phone dies on average after 3-4 months and the first cases appeared in September.
Ticking time bomb... that's not good
sorry my comment is a mistake (can't delete it - ignore it)
@Gustav_ASUS I have an open RMA but can't get a return label. I'm not going to pay $40 to RMA a phone with the flashing full ramdump issue.