I had a LG G4 and the fear to see it fail during months... and now the ZF8.
No luck i guess 😋
At least with the G4 we knew which serial was more subject to fail...
Just wanted to pop in and clear some things up:
The device can enter this mode (Waiting for flashing full ramdump..) for several reasons. It's a protective measure the device takes when something goes wrong, be it hardware or software related. This is why we are guiding users to service when they encounter this issue, to find out what the root cause is. So far we have a total of 10 ramdump cases on Zentalk. We're of course taking every single one seriously but you should not worry that this will happen to every device out there.
You should do something about service centers in that clear case, which are always searching for excuses. People bought premium phone, service should also be at least good. I backup my phone just in case, but i would be very angry, if it takes many weeks to get phone fixed or it gets dameged by repair.
Today without even noticing my phone entered this state. What can I do?
I am posting new thread as I saw this issue is becoming common thing on this phone:
total of 10?! seriously doubt that statement. Google finds Zenfone 8 when you write anything related to this issue...
The same thing happened to my ZenFone 8 last night. Does anyone know what ASUS is doing about this? Really need to know what to do to get it back.
10 on this forum according to Gustaw. today the number has already increased by two new cases ...
Ya true..new users looking for buying this phone like me is now thinking twice..!🤔
Unfortunately who reads the forum before buying
True..a small percent..however they will share it among friends and others if they looking to buy a flagship phone like this !😉
Please contact a local ASUS service center as your devices need to be serviced.
Also check your inbox here on Zentalk for a PM from me with some follow-up questions regarding your devices.
As I explained in another thread on the same subject, the device can enter this mode (Waiting for flashing full ramdump..) for several reasons. It's a protective measure the device takes when something goes wrong. This is why we are guiding users to service when they encounter this issue, to find out what the root cause is.
It happened to me, it will need parts replacing. I got my phone back and the proximity sensor now doesn't work. I've now asked for a refund, and they are collecting the phone again in 2 days.
It's such a shame, because I Iike the phone, there's no other phone out there that I want.
Im checking this forum every day for a resolution to this issue. I'm waiting to pull the trigger on buying this phone. I need a new phone by the end of the month so if its not solved by then i'll have to go with something else.
Not bashing Asus, but I wouldn't personally recommend this particular phone. My phone just like the others in here, just suddenly died. I was going to deliver a lecture, and lost my presentation and failed to drive to the location I was going to. By the time I set up the old fashioned sat nav in my car and arrived at the destination, I was all over the place, ended up buying a new phone, to get back into my google account. Do you really think someone like me would therefor recommend this phone?
For those of us affected, its 10 too many. 10 phones, just suddenly died! If Asus was making planes, it would have been 10 planes falling from the sky!
never, because ASUS is as transparent as a brick wall. They never officially stated that the power IC of the Rog2 dies, 3rd party repair people had to find it out and spread the word.
In the case of ZF8 it looks like the storage is getting nuked.
I didn't buy this phone just to wait when it gonna die... Shame on you Asus. Now driving somewhere further I need to remember to have my old LG by me if Asus will suddenly die...
I heard that Asus service in Poland has very bad opinions. I'm scared if i would need to send them my phone...
Did you even tested this phone before starting to sell it? Or we are beta testers? 😜
@Lammy Hold on, youre getting a refund?? Asus is hard as brick when i was practically begging for a refund.
Really, at this point asus should just give refund when requested. Customers deserved better service than this or better yet, we deserve a BETTER product. Such a shame for a brand like this, they do not care about the buyers. Once they have your money, they throw everything to their customer service which is also shit. They damaged the back and frame of my phone and basically 🤷 at me. Lol
@marzvin they only counted people who posted here. Theres a lot more probably who do not post anything in the internet.
Sorry for all the trouble asus caused us, its frustrating right?