GPU don't switch automatically from Integrated to Dedicated and vice-versa.
- System: Asus Zenbook 14 Ryzen 5 5500U, 8GB RAM DDR4, 256GB SSD, MX450 2GB
- Battery or AC: Battery
- Model: Q408UG-211.BL
- Frequency of occurrence: Everytime
- Reset OS: Done
- Screenshot or video: 🔽🔽🔽
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Detailed description:
GPU 0 is set as Nvidia one and GPU 1 is Integrated which I guess is unusual. No matter how light program I use It always runs through Nvidia mx450 and heats up the laptop along with fast battery drainage.
Looked up all processes run in the Laptop and didn't find [Nvidia Optimus] running which may be the reason of it not switching.
Also Preferred graphics in Nvidia Control Panel is set to auto-select, even tried setting it to Integrated only still Nvidia is used for all tasks.
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Hi there,
Please kindly share the product SN in the PM I send you.
Thank you.
S/N# M4N0LP00734514C
P/N# 90NBOUC1-M00520
Hello rajiev,
May I know if the device was like this since you bought it? or it changed like this after certain update?
Please refer to below link to reset the device
Let me know the result. Thank you.
Since I bought it. Isn't there any other way except reseting?
Thank you!
Hello rajuev,
I'm afraid not.
If reset does not work, then we might need the device back to our service center for further examination.
Thank you.