GPU don't switch automatically from Integrated to Dedicated and vice-versa.

rajiev

1. System: Asus Zenbook 14 Ryzen 5 5500U, 8GB RAM DDR4, 256GB SSD, MX450 2GB
2. Battery or AC: Battery
3. Model: Q408UG-211.BL
4. Frequency of occurrence: Everytime
5. Reset OS: Done
6. Screenshot or video: 🔽🔽🔽

========================

Detailed description：

GPU 0 is set as Nvidia one and GPU 1 is Integrated which I guess is unusual. No matter how light program I use It always runs through Nvidia mx450 and heats up the laptop along with fast battery drainage.

Looked up all processes run in the Laptop and didn't find [Nvidia Optimus] running which may be the reason of it not switching.

Also Preferred graphics in Nvidia Control Panel is set to auto-select, even tried setting it to Integrated only still Nvidia is used for all tasks.

Screenshot (3).png

Screenshot (2).png

Blake_ASUS

Hi there,

Please kindly share the product SN in the PM I send you.

Thank you.

rajiev

https://zentalk.asus.com/en/discussion/comment/185516#Comment_185516

S/N# M4N0LP00734514C

P/N# 90NBOUC1-M00520

Blake_ASUS

Hello rajiev,

May I know if the device was like this since you bought it? or it changed like this after certain update?

Please refer to below link to reset the device

https://www.asus.com/support/FAQ/1013065/

Let me know the result. Thank you.

rajiev

Since I bought it. Isn't there any other way except reseting?

Thank you!

Blake_ASUS

Hello rajuev,

I'm afraid not.

If reset does not work, then we might need the device back to our service center for further examination.

Thank you.