Zenphone 6 stops charging with some chargers only

bydejastrzebskibydejastrzebski Level 1
edited September 9 in ZenFone 6

Please tell us some basic information before asking for help:

  1. Model Name: ZS630KL
  2. Firmware Version: 18.0610.2106.156
  3. Rooted or not: NOT
  4. Frequency of Occurrence: always
  5. APP Name & APP Version (If your issue relates to the app): ---

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.



My zenphone 6 stops charging after 1 or 2 minutes charging in some chargers only, including the original one. I have a external battery that is able to charge the cellphone and is able to be charged by the Asus charger. But the phone stops after a couple of seconds using the original charger ( or any other that I found so far )

I believe this started after the android 11 update.


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