Rog Phone 5 Double tap to wake doesn't work

Please tell us some basic information before asking for help:

  1. Model Name: Rog Phone 5
  2. Firmware Version: 18.0840.2107.151
  3. Rooted or not:
  4. Frequency of Occurrence:
  5. APP Name & APP Version (If your issue relates to the app):

In addition to information above, please also provide as much details as you can, e.g., using scenario, what troubleshooting you've already done, screenshot, etc.

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Suddenly double tap to wake up stopped working properly. Double tap to lock is working fine. When is phone locked and I double tap the screen, only fingerprint picture appeares, but nothing else. No clocka, no notifications, only black screen and fingerprint.

Please help!!!

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